Author: Fernandes, Leticia

SeeClickFix

Spring 2018

CT Innovations introduced ATION to SeeClickFix, a company that provides the ability for citizens who find public issues in their local communities to connect directly with the city government. This allows issues to be efficiently dealt with, and also creates a medium where the process of the resolution can be well communicated to the citizen. Our task was to create a concise, one minute video for the company that presented the product’s unique benefits on their website, as well as a tool they can use to pitch to city officials. The guideline provided was that they wanted the video to be a mix of live action and animation.

We dove headfirst into this project, as we all went straight into brainstorming the look and feel that we wanted this video to have. We scoured the internet for anything from TV shows or other companies’ marketing videos that met our vision of the project. The team very quickly was able to come to a unified understanding of the tone and feel wanted.

When we pitched our proposals to our clients, we found that we had the luxury of working with youthful invigorated members of the company who were very much on the same page with our plans for video development. They chose their favorite of the three narrative tones that we pitched, and it was time to get to work.

Our narrative focused on the process of how local governments solve issues in their community. Our focus was on two perspectives, “the user” and “the city”. It begins with the user walking down the street and tripping on a pothole. It takes the viewer through the current model of reporting issues in the community, and highlights the inefficiency and lack of communication. The video then introduces the same exact scenario with the user tripping on a pothole, and then introduces what the reporting model would look like with SeeClickFix implemented, highlighting the improvement on efficiency, as well as citizen satisfaction.

When we began preproduction, our clients wanted to have a very active part in our process. We would come up with the script, and they would write the narration. When we storyboarded out the script, the clients also delivered us a storyboard of how they envisioned it. This dynamic continued into production, as about half of the video was filmed with actors and locations chosen by us, while the other half was filmed with actors and locations they had in mind. We actually found this process extremely desirable and effective. We were able to meet the needs of the client, while still providing our creative and design understanding which they were very open to implement.

Project Team
Mike Carlson
Nini Constable
Danial Hamzah
RJ Jones
Daniel Lee
Carly Zaleski

My Gene Counsel

Spring 2018

My Gene Counsel came to us with a problem which we were tasked to solve. The problem given to us was the word of My Gene Counsel not being spread. The client offered some ideas as to how we should approach the project. Some of the ideas given were considered but ultimately decided to be less than desirable for a deliverable product. After talking to the client and negotiating their vision and the most effective way to portray the company, we came to a decision and began animating the video. My Gene Counsel previously had an informational video made, but it was generic and did not portray the company in the best possible light. So we started storyboarding, discussing with our contact at the company Ellen, and designing a video that fit the company brand the best. This process was accompanied by building assets in Adobe Illustrator, creating the script and working on edits with the client, hiring a voice actor, animating in After Effects and putting all the pieces together in Adobe Premiere. This took a lot of coordination and communication from the team. But by the end of the project, we had completed and delivered an exceptional video. Our client was thrilled and even asked our team if we were looking for jobs in the future. Overall the project was a success, the client was happy, and our team learned a lot.

At the beginning of the semester, the client came to us with the task of creating an advertisement / animation. The problem this video would solve would be the lack of people knowing about the company and the benefits of its use. The animation was to utilize the color scheme of the “My Gene Counsel” logo. This animation was meant to attract young and old potential clients. Ellen, the CEO who we spoke with expressed that we take into account every age, gender, and ethnicity. We were given an old animated video made previously for the company and were told to follow it as a guideline.

Taking into consideration the client’s problem, we decided to take a simplistic approach to the issue. After researching the target audience we found that because My Gene Counsel goes after clients who have used products such as “My Ancestry” we decided to look into their target audience. We found, however that the primary buyer and target client to these products were middle aged white men. Our client, on the other hand, wanted to appeal to all genders, ethnicities, and ages. In order to remedy this discrepancy we took a simplistic approach which kept all characters blue. While matching the logo for My Gene Counsel, the blue characters also allowed us to bypass the need to represent every race while still appealing to a vast amount of demographics. Another issue we found was the video given by the client was not only an eye sore, but conveyed a poor message when it came to marketing. For this reason we opted to keep the message as straight forward and deliver a more visually appealing art style.

One of the obstacles that we encountered with this project was the program that we would use for our animation. Our CEO, Ellen, wanted our video to look similar to the company’s existing video, which was made using a website called GoAnimate. This site had a very specific look, and a lot of character animation, both of which would be incredibly time-consuming to implement with After Effects, which is the program we ultimately used to create our animation. To satisfy Ellen’s request, we just told her that we would make it look as similar as possible to the GoAnimate video, which we did. We used colors from the MyGeneCounsel logo so that it would be Additionally, part of the reason why it took us until April to begin animating was because of script disagreements. We spent several weeks working with Ellen to reach a script that we both agreed with. Especially at first, we did not see eye-to-eye with the content of the script – Ellen wanted it a specific way, however, we believed that it wasn’t enticing enough for the customer. Her script lacked something that would make customers want to utilize her service, and the tone was a bit odd. She wanted it to be conversational, but it seemed very unnatural. So, we compromised with her, and our script ended up containing a bit of both of our desired content. Ellen also wanted to target every demographic, but we knew that it would be difficult to include everyone, and all races. To solve this, we made the people’s skin blue, so that it doesn’t represent any specific race, removing race entirely.

Overall we feel that we did a good job on this project and were successful in the assignment that we were tasked with. We started out strong by having a strict schedule of when each piece of the process should be done. For the most part we stuck to this and even got ahead of schedule at some points. Towards the end we struggled a bit staying on schedule because our client had a personal emergency and didn’t get back to us for a while. This set us back for the start of animating but we managed to catch up and get everything done on time which was great. There was some difficulty in the script writing process because our client was unclear about what she wanted to convey. After some back and forth about the script we had to become more aggressive in our approach. Through several calls with her we did convince her to go with a script that we were happy with. We also were pretty successful in convincing the client to let us use our creative license more because she did not quite understand at first. In the end she was very happy with what we delivered to her so we are glad we didn’t try to conform to what she thought she wanted. Looking back this might have happened faster if we had made our storyboards more clear. Additionally, we think that we were successful in finding a voice actor and recording the script. At first this seemed a little daunting but through collaboration with the drama department we ended up with a great voice over. In the end we are very happy with the product that we delivered and we learned a lot in the process.

Project Team
Rachel
Maggie Chernovetz
Thomas Davies
Malik Harris
Cameron Sugrue

The Amistad Center

amistad-center-3-video-mockup

Spring 2018

We worked with the Wadsworth Atheneum Museum of Art, and their Amistad Center for Art & Culture to help them find a way to display some of their most controversial artifacts. We went about solving this problem by meeting with the museum director to brainstorm ideas, researching and preparing proposals for these ideas, and ultimately presenting them to the museum director. After these steps, we prepared another consolidated and specific proposal that encompassed his notes, and passed that off to him to work on with another group or contractor in the future.

Throughout this process, we worked hard every week to flesh out the proposals with mockups, 3D models of the space, and in-depth breakdowns of the logistics of the project. Given that we were not actually implementing these ideas ourselves, we ended up having plenty of time to complete the work- perhaps even a little too much. All in all, we are proud of the work that we did and enjoyed the class and experience working with Frank immensely.

At the beginning of this semester, the Amistad Center at the Wadsworth Atheneum Museum of Art in Hartford came to us with a unique problem, and an open mind in terms of how they wanted to solve it. Their problem was the unanswered question of how to display racially charged artifacts as part of their ongoing exhibit rotation in their corner of the Wadsworth. The director of the Amistad Center, Frank, was worried that if they just put the items out for display without some sort of curator, they would be misinterpreted and become the source of criticism towards the museum.

Our Student Agency group planned to help Frank begin solving this problem by first getting a clear understanding of the situation at hand, and then preparing a variety of digital solutions to help bridge the gap between the Amistad Center’s intentions and the public’s interpretations. We did not intend to actually implement these solutions, due to the limited length of the semester, however we intended to leave Frank with a detailed plan to either pass on to the next Agency class, or to some sort of independent contractor chosen by the Center themselves.

The first step we took in preparing our battle plan for the Amistad Center, was to visit the facility itself to meet with Frank and size up the problem with our own eyes. We drove to Hartford as a group and met Frank at the Center. He gave us a tour of the items already on display, and then took us into the storage section of the center to show us some of their more controversial pieces. We then sat down at talked about some of his ideas for the projects. With that information, we went back to UConn and began developing our proposals.

Over the course of the rest of the semester, we prepared 3 potential approaches to the problem. One was a database of museum-goer questions and answers, in video format and readily accessible via ipads displayed with the exhibits. Another was a looping series of facts about the items on display, projected on the wall next to the pieces to give them context. The last was an interactive “guided-tour/choose-your-own-adventure” hybrid. After completing mock-ups and presentations for each of these ideas, we met with Frank again to get his thoughts on them. Given his notes, we ultimately decided to combine the first two ideas-the final proposal: project the Q&As and the facts on the wall next to the exhibits.

We spent the last few weeks of the semester preparing our most in-depth proposal yet, which included a 3D modeled mockup of the idea implemented in the space. Finally, we presented this final proposal to Frank and the rest of our peers in Student Agency, and passed the proposal and all of our project materials of too Frank for future implementation at the center.

Overall, with the work that our group had accomplished throughout the duration of the semester, we believe that we did pretty well. The proposals that we prepared were in-depth and well thought out. We also took time to develop various mockups and prototypes for each idea that we proposed, which was helpful both for Frank and ourselves during our meetings with him. We wanted to be able to demonstrate models of how each idea could work, so that when we would discuss our concepts, everyone could be on the same page. Even though our job was to help develop a concept that could be implemented, we reminded ourselves about the logistics and parameters of what the Amistad Center could be able to install. We were allowing our creativity to get the better of us, while still being mindful of costs.

One weak area was created by the amount of time we had to complete the task at hand. In some instances, it felt that we were allotted too much time to work on these concepts. This led to some days where not much work was accomplished, because we felt our ideas were already fleshed out. That being said, we worked hard, traveled, and put lots of thought into our proposals. And in the end, Frank was happy with the work that we had completed for him, which is what we strived to obtain the client’s satisfaction.

Project Team
Alexander Crosett
Estelle MacDonald
Christian Partenio
William Rios
Benjamin Schultz

UConn Recovery Community

urc-header

Spring 2018

We were introduced to the UConn Recovery Center or URC, an organization categorized under Mental Health Services focused on offering a space and support for students on their path of recovery. They came to ATION focused on solving their problem of “brand awareness”. They had a small following on social media and were unable to find a brand that can speak to students who might be potential members who can benefit from their services. Following that meeting, we focused on three major areas: developing a sound brand strategy, expanding their presence on social media, and reorganizing their website. Before we began this process, the URC wanted to make sure their current student body was involved with the creative process and made sure their work was represented properly.

We began work on developing a brand style guide that offered a clear sense of direction for future branding of the URC. This covered proper colors and fonts to use for web content versus print content, examples of social media content, a brand message, a refurbished logo and how to use it in proper content.

After gaining approval for the brand style guide, we then began work on social media content to help diversify the URC content strategy with the main message of “healing” and “the road to recovery” being the focus for the content. We decided to have content ranging from “Ways of Healing” to inspirational quotes to “Famous Faces of Recovery” to “Thoughtful Thursdays” to allow for a multifaceted content strategy, as well as launching an Instagram channel for the URC to increase their presence. Outside of static photo content, we also created a short kinetic typography video that conveys the message and work of the URC in a new light.

Finally, we began work on modifying the website of the URC to be more streamlined and organized. While much of the site’s elements stayed the same, the site is more focused on getting the user the information that they need. While taking in the needs of the students in the URC and the client, we were able to create a product that puts this organization in a great position to spread their message on social media.

Project Team
Matt Barry
Ariff Jeff
Kaity Seman
Sophia Valentin

Sustainable Real Estate Solutions

Sustainable Real Estate Solutions is a company that is across 6 states already and continuing to expand accelerated clean energy to small businesses.  SRS provides C-PACE programs with a streamlined, standardized, technically-sound and transparent underwriting methodology that has earned the confidence of contractors, building owners, mortgage holders and capital providers around the country. This proven project underwriting methodology has facilitated the development of over $130 million of C-PACE projects nationwide – a level unmatched in the industry.

SRS came to us looking for a strategy that would help them reach out to the new leads more efficiently. Our main goal was to educate and drive new customers to the SRS brand.

We accomplished this goal by coming up with multiple effective solutions such as; revising email newsletter template, providing strategic SEO/SEM and LinkedIn Elevate documents. Additionally, edited animated video by recreating a new voiceover in turn conveyed a more confident message. Furthermore, SEO research for the SRS website provided information on effective benefits and suggested SEO company partnerships. In addition, email newsletter was provided in the html code to hand off directly with their web development staff. Lastly, curated information from LinkedIn on improving their communication on the platform.

SRS presented us with multiple challenges that we tackled thoroughly and creatively. Our client was more than satisfied with our work which will make a lasting impact on SRS.

Project Team
Ethan Backus
Peter Braunstein
Sarah Burdick
Abby Canova
Bridget Smith

Connecticut Landmarks

CT Landmarks is a non-profit organization that maintains colonial homes of Connecticut and presents them to the public by hosting events and leading guided tours on their many properties across the state. For the past months, our group has set out to devise a marketing strategy and create content aimed at broadening their audience and attracting a younger age group by pushing media that increases an internet presence and brings the organization into the digital age.

To obtain our goals of reaching primarily millennials, we divided our group by leaning our strengths. Joel and Damon, both well versed in 3D modeling and game design, took on the task of photographing from different angles artifacts found at the Nathan Hale Homestead, which could then be converted into interactive 3D models to be accessible through the use of QR codes with a mobile app. Visitors would then be able to read into and get more information on these objects. Check out the 3D models on Sketchfab.

The second project that we delivered to CT Landmarks was a video that centered on the beauty of the Nathan Hale Homestead and followed our very own Emily as the actor followed through the grounds and interior of the home. With a steady hand and camera in it, Max took on the task of filming and editing the film that will be presented to the public on CT Landmark’s social media platforms.

The biggest problems that we faced through the process were mostly out of our control and stemmed from the time of year that we are working with them. The Nathan Hale Homestead is closed all winter, not opening to the public until May leaving us with no events to film that would be effective in marketing to young and old audiences. Other challenges with making the video were finding the time to get a group to the homestead to film if possible on a day with good weather. This time of year we were left with many dreary days and had to plan accordingly and work around this.

The biggest challenges that we faced with the interactive 3D scans were technical difficulties with the software, picking objects that held interest and historical value. When the first round of photographs turned out to not work, we had to reshoot all the objects. The second time, Aaron joined Damon to help with photographing which we evolved our practice to include higher quantity of pictures of each object and altered settings on the camera to get the best quality possible. We used our setbacks as learning experiences to get our clients the content they wanted.

Overall, this was a great experience that gave us a feel for working with and delivering to a client. CT Landmarks was a fun client to work with on top of that. We were exposed to historical artifacts, learned a lot on our visits to the homestead and were given relative free range to work on the tasks at hand by a group that wants to expand but still understands their audience.

Project Team
Aaron Kane
Emily McAndrew
Daimon Medina-Lopez
Max Nonken
Joel Torres

International Studies Association

The International Studies Association, an organization dedicated to understanding international, transnational and global affairs, has been a long time partner of ATION. For the spring of 2018, ISA gave our team the opportunity to create original content to be used by the association for their annual conference.

When stepping into our first meeting, ISA left the door completely open as to what our team could tackle for them as long as it pertained to their annual convention. We threw around different ideas throughout the meeting, including revamping their website, creating designs for their 60th annual conference, and updating their social media accounts. At the end of the meeting, ISA’s social media manager brought up her need for an introductory “How To…” video that could help ISA members prepare for the annual conference. After some discussion, our team decided to take on the challenge and began working on a “How To…” video- as well as a small side project making a YouTube tutorial video for the staff at ISA to kick-start their YouTube channel.

Our team’s organizers, Nicole Harvey and Skylar Agnello were in charge of the overall organization and completion of each task. Skylar was the main source of communication between the team and ISA, while Nicole was the same with ATION supervisor Bill Congdon.

Our team began the project by drawing up an initial storyboard, which we quickly presented in our second meeting with ISA. The storyboard was well received, but the staff at ISA felt there was too much information that needed to be stated; so splitting the video into two would be the perfect fix. We agreed, and got to work on two new storyboards for each video, the first on how to prepare before the conference, and the second on what to do after the conference. After an email of approval from the ISA on the “Pre-Conference” storyboard, Nicole, Joe, and Skylar created short 15-second example clips of different styles that the animation could be made in and sent them to ISA for their selection. After some deliberation, ISA decided on the “professional yet simplistic” option provided by Joe, and thus the project was sent off to animator Jimmy Brockett to begin.

The only roadblock our team faced was with time. Due to the ISA staff being busy with the conference, we were unable to get some of the feedback we needed as quickly as we would have hoped. Thus, we were forced to drop the second animation, as we would not have been able to complete it within the scheduled time frame. Instead, we put more work into our YouTube tutorial, created by our team’s Joe Schiro.

Despite this roadblock, our team pulled through to create a beautiful and fluid animated “How To…” video and YouTube tutorial, and in lieu of ISA’s potential future with ATION, left ISA with the storyboard of the second video for future use.

Project Team
Skylar Agnello
Jimmy Brockett
Nicole Harvey
Joseph Schiro

Amity Financial

Amity Logo Secondary

Spring 2018

Elevage Partners is a financial advising firm composed of a team of experienced financial advisors with goals and aspirations that executes careful, thoughtful & well – executed management of clients’ financial assets and retirement savings highlighting that with their tagline of “Plan First. Then Invest”. They pride themselves in crafting personal relationships with each and every client, they showcase that with their “Stand In Your Shoes” philosophy that is a driving force in all their financial planning. The company has been very successful with clients who are from older generations, but Elevage Partners has been looking to expand their clientele to the younger market such as millenials; and they feel that a possible company rebranding was needed. Our team’s task was to work alongside our client Brian to rebrand the Elevage Partners company by creating a new name and logo, plus a brand style guide. Since our client was also looking to expand to millenials, we recommended revamping their social media to give them a stronger web presence, optimize SEO, and legitimize them to the audience they are trying to attract. Our role in this was to draw up deliverables in the form of a social media guidelines write – up and a social media whitepaper.

The team that would be working together all semester was made up of Jared Cyr, Michael Ferreira, Justin Markert, Christopher Nista, & Joey Spagnuolo. Michael & Jared would be the project managers; and then the team worked together in two separate task forces in a divide & conquer strategy to tackle the tasks of the company rebranding and the social media.

Our initial meeting with Brian, who is one of the founding partners of Elevage Partners, went smoothly. We were not only able to learn to learn who’s working within the company, what their vision is, but through this meeting they entrusted us with steering the ship for the project. We had the luxury of working with enthusiastic & invigorated members of the company who were on the same page with our plans. Following the meeting our team immediately put our heads together in  brainstorming sessions to think of names, colors, and any other ideas on how we should rebrand the Elevage Partners company. We looked into the meanings of words, the psychology of colors, and even what other financial businesses were doing. We took that all into consideration, and combining that with the friendly personal image we knew our client was looking to project, we figured Amity (Definition: A close personal friendship) was ideal. After looking into the name, seeing if any other financial business uses the name or if there’s a trademark, we found the greenlight to go with Amity as no one else was using it. We crafted several logos with different designs, then we put together a poll which we sent out to our peers to do focus testing. After looking at the results, seeing which logos were the favorites & why, we took the results into consideration to pick the design we would go with. Color-wise we initially had our hearts & minds set on the logo being purple, our research showed it gives off a “wise” image. Our client liked our reasoning but felt better staying closer to green & other natural colors which is what we ultimately used.

When it came to social media, Elevage Partners had company guidelines set up but aside from that they weren’t familiar with social media as the company had an extremely limited social media presence. Realizing that it was more than likely none of us from the team would be able to see through the launch and the subsequent maintenance of the social media profile our solution was to draw up comprehensive company guidelines and social media white papers to guide the newly formed Amity social media accounts. These documents came to fruition after conducting research into recommended social media practices, looking into FCC regulations, and seeing what other established financial businesses had for their companies’ white papers. Once we gathered the information that was necessary and trimmed away what we felt what wouldn’t suit our client, we put together a social media white paper we felt would be a quality manual to success on social media.

Project Team
Jared Cyr
Michael Ferriera
Justin Markert
Chris Nista
Joey Spagnuolo

CYMA Systems

cyma twitter header

Spring 2018

CYMA Systems is a technology solutions firm based in Connecticut that serves mid-sized to Fortune 1000 businesses. As a full-service consulting firm, they engage with their clients one-on-one to make sure the final solution is not only beneficial, but profitable for their clients. In order to help more businesses, CYMA wanted to increase and improve their preexisting online presence. As such, they tasked ATION with developing a stronger, more cohesive social and digital presence that would allow not only clients, but their employees to feel more connected to CYMA as a company and help others understand who CYMA is and how they could help them.

As a team made up of three business strategists, a 2D animator, and a web designer, we took our unique skill sets and split them up into five different sections for a whitepaper that we believed would best help CYMA accomplish their goals. Morgan McKenna, a senior business strategist, focused on gathering and developing plans for our client to utilize when amping up their LinkedIn presence. This section included ways to set up an internal LinkedIn group for CYMA’s employees and suggestions on content our client could post in order to drive up engagement. Ryan Lowe and Alicia Fitzmaurice, a senior and junior business strategist respectively, followed Morgan’s lead when they developed an action plan for CYMA’s Facebook and Twitter presence. Ryan focused on Facebook and the different ways to help improve our client’s presence on that digital media platform. He came up with suggestions that included types of content CYMA could post, the frequency they should put out content, and how to set up analytics with Facebook Business Manager and how to utilize Dark Posts. Alicia, on the other hand, focused on creating a Twitter page for CYMA. In her section of the whitepaper, Alicia laid out steps on how to create an account, people our client should follow, content they could post, when they could post, and sample graphics CYMA could include in their tweets.  

Moving away from social media marketing, the team’s project managers, Emily Ruffell and Hillary Therriault, focused more on the digital side of the whitepaper’s sections as they developed recommendations on how our client could improve their website and SEO. Emily, a senior web designer, spent time going through CYMA’s website’s layout and source code to come up with solutions on how to better optimize our clients website and improve the aesthetic of the page. She suggested that CYMA update some of their code to fix formatting issues on tablet view along with removing the double navigation bar featured on the website, switching over to sans-serif font, updating the website’s color scheme, and optimizing all the images for web to increase loading speed. Hillary, a junior 2D animator, teamed up with up with Emily to create recommendations for the whitepaper’s SEO section. They developed an action plan on how our client can best use the current SEO service they have by suggesting that they upgrade to the paid version of their SEO plugin, train someone in house to be in charge on updating and monitoring the SEO, and making sure CYMA renews their SSL Certificate so they can later make the migration to HTTPS.

In order to make sure our client was happy and had everything they needed to succeed at the end of the project, Emily and Alicia developed bonus content for CYMA to use. This included a logo redesign, social media headers for Facebook, Twitter, and LinkedIn, along with a job description, scope, and freelance hiring tips that CYMA can utilize when moving on to Next Steps portion of the whitepaper.

Project Team
Alicia Fitzmaurice
Ryan Lowe
Morgan McKenna
Emily Ruffell
Hillary Therriault

Connecticut Landmarks

Connecticut Landmarks is a non-profit organization with a collection of historical landmarks all across CT. They own 15 sites in total all with different historical backgrounds and focus on hosting special events at these sites such as school trips, tours, weddings, Holiday activities and other social events.

CT Landmarks came to us looking for a social media strategy that would help them reach out to the community more efficiently. Specifically, they wanted to reach out more to LGBTQ and the Spanish speaking community. Our main goal was to create a sense of community throughout the CT Landmarks brand.

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We accomplished this goal by creating a social media strategy document that CT Landmarks can use to interact better with their online followers and attract new ones. Additionally, created a posting guide for the month of November that they will be able to look back on for specific examples of what to post. We also visited three of the CT Landmarks properties to generate content for CT Landmarks to use and made mock ups of specific posts. Furthermore, we researched SEO for the CT Landmarks website. We proposed paid options as well as going into their site manually to improve SEO. Lastly, we spruced up the website by fixing broken links.

CT Landmarks presented us with multiple challenges that we tackled thoroughly and creatively. Our client was more than satisfied with our work which will make a lasting impact on CT Landmarks.

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